We stand behind the quality of our pet products. If you're not completely satisfied with your purchase, we offer a hassle-free return policy within 30 days. Simply contact our customer service team, and we'll make it right with a refund or replacement. Your satisfaction is our top priority.
Shipping
We provide fast and reliable shipping to the USA, ensuring your pet products arrive safely and promptly. Standard shipping typically takes 7-14 business days, with expedited options available for quicker delivery. All orders come with tracking information so you can monitor your package every step of the way.
Customization
We offer personalized customization options, such as engraving. Specific customization services are available depending on the product. In the future, we will add more personalized services, including free custom gifts. We encourage our customers to provide suggestions, as we aim to continuously improve. If you have customization needs, please communicate with our customer service or email us. We wish you and your pet a happier and more enjoyable life.
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